Refund Policy 退款政策

All wholesale sales are final.
所有批發訂單一經確認,不接受無理由退貨。

Claims for damaged, defective, or missing items must be submitted within three (3) business days of delivery and must include photographic documentation.
如商品有破損、瑕疵或缺件,須於收貨後三(3)個工作日內提出申請,並附上相關照片作為證明。

Approved claims will be resolved through replacement or account credit only. Cash refunds are generally not provided.
經確認符合條件的申請,僅提供補發商品或帳戶抵扣(Account Credit),一般不提供現金退款。

Products that have been opened, used, or improperly stored are not eligible for replacement or account credit.
已開封、已使用或因儲存不當而導致問題的商品,不符合補發商品或帳戶抵扣資格。